Frequently Asked Questions

Q. Why should I use a travel agent?

A. We work with clients to plan and book their travel, making sure they get the absolute most value possible. we can help you book everything from a staycation to a bucket list safari.


Q. Can’t I book the same thing on my own?

A. No! We have thousands of relationships with hotels and partners that allow us to secure the best experience for our clients- getting you priority room upgrades, preferred rates, even spa credits!

Q. Isn’t it more expensive to use a travel advisor?

A. No! Because hotel and travel partners love the clients that we bring to their properties, they pay us a fee to do just that - at no additional cost to you.


Q. Why did I find a lower price when I looked myself?

A. Working with our agency isn't a discount service, it's a value-add service. We will always work with hotel partners to get you the best rates AND the best experience possible. And if the rate you've found online is in fact the best, I can also book that for you, while flagging you as a preferred VIP guest with the hotel directly.

Q. I love researching. Why should I use a travel agent?

A. The beauty of working with our team is that you can be as involved in the planning as much or as little as you'd like. If you want to do the legwork and be more involved - no problem! You can still do the research and come to us when you are ready to do the actual booking. We can add on the finishing touches (access to the upgrade, the free breakfast, or rooms that adjoin) and make sure you're getting the best value.

Q. I already get upgrades, why should I book with you?

A. We know credit card travel perk programs offer things like $200 resort credits and free breakfast. But, here's a little secret: booking with our agency means you're getting all of the same perks, AND you're prioritized for room upgrades before other customers.

Why?

Because the travel industry is all about relationships and ours go deep. Our team has decades of experience within the industry and during that time we’ve built meaningful relationships with hotels around the world (4,500+ to be exact). And it doesn’t stop at upgrades. We are part of nearly every major preferred partner program including Four Seasons Preferred, Hilton Impresario, Hyatt Privé, IHG Luxury and Lifestyle and Virtuoso Travel.

Why does this matter?

Well, preferred partnerships aren't easy to get - these are selective, invitation-only programs cultivated by hotels to reward agencies who deliver consistent, high-quality clientele.